DPMax Payment Option Disruption

Incident Report for 2000Charge

Resolved

This incident has been resolved.
Posted Oct 20, 2026 - 12:49 UTC

Monitoring

Temporary disruption has been resolved, we are continuing to monitor the traffic to ensure service stability. Thank you for your continued patience.
Posted Oct 20, 2026 - 10:56 UTC

Identified

We are currently experiencing a disruption affecting DPMax transactions due to an issue with an external service provider.
We are working closely with our partners to resolve the issue as quickly as possible.
Further updates will be provided as more information becomes available.
Posted Oct 20, 2026 - 08:10 UTC
This incident affected: API and Payment Methods.